FAQ

Travelling with Silk Road & Kyrgyz Guided Trips means friendship, fun, adventure and culturally immersive experience. Everyone knows a good tour guide makes the difference between an okay tour and an amazing one. We became experts of the guided trips b guiding travelers all over the world for more than 15 years. Do not hesitate to contact us for any questions on guided trips in Kyrgyzstan and Central Asia!

Being masters of guided trips in Kyrgyzstan it is our pleasure to design custom tours tailored to our traveler’s specific interests and wishes. Kyrgyzstan is the best destination in Central Asia for an adventure trips and leisure trips. We would be happy to design exclusive tours according to your interests and desire for the best price. We have Yurt Camp, horses, 4x4 vehicles, which help us to offer the best reasonable price. Please, send your requests and questions to silkroadtrip.com@gmail.com and we will get back to you within 24 hours maximum.

For Kyrgyzstan and Kazakhstan, the visa is not needed for many Western countries. The full list of visa free –regime countries for Kyrgyzstan can see here (link на страницу visa).


For Tajikistan you need an electronic visa, which you can order easily yourself online (https://www.evisa.tj/index.evisa.html), pay 50$ online via credit card and within two working days, you will receive the visa by email. If you intend to visit Pamir region of Tajikistan make sure to also purchase the GBAO permit for 20$ online together with the visa.


For Uzbekistan, to get visa you need visa invitation which we will be glad to arrange free of charge. Further, you need to apply for visa striker at Uzbek Embassy or Consulate abroad


For Turkmenistan, to get visa you need visa invitation which we will be glad to arrange free of charge. Further, you need to apply for visa striker at Turkmen Embassy or Consulate abroad

We encourage you to get travel insurance to help protect against certain unforeseen events that might prevent you traveling or completing your trip. Please, make sure it includes cover against personal accidents, medical expenses, death, and emergency repatriation. We recommend a minimum coverage of $300,000. We request you to send us the copy of Travel Insurance Policy with all details just in case.

With us you can book the whole trip or any services that suit you – accommodation, your vehicle hire, Local Guides or other services.
1. Deadline for booking confirmation:
- Package trip in Kyrgyzstan is 2 weeks
- Package trip in Central Asia is 4 weeks
- Mountaineering and Expeditions is 4 weeks
- Accommodation in Kyrgyzstan and Central Asia countries is 5 days
- Transportation and Local Guides is 4 weeks during May – September and October – April is 1 week
2. Booking request can be received by mail: silkroadtrip.com@gmail.com
3. Prepayment 50% is applied to guarantee full booking after tour confirmation and the rest amount can be paid up on arrival in Bishkek
4. Cancellation policy:
- There is a fee '10% from confirmed amount for cancellations made less 30 calendar days’ prior check-in date.
- There is a fee '50% from confirmed amount for cancellations when made 7 calendar days’ prior check-in date.
- There is a fee '100 % from confirmed amount for cancellations when made less than 2 days prior check-in date

In the main cities of Central Asia and Kyrgyzstan, you can use credit card everywhere in Shopping Malls, restaurants, Supermarkets. Outside of cities it is impossible to pay by credit cards. We advise to make enough withdrawing money at an ATM in the main cities for personal expenses. If you are travelling by full package tour booked us, you likely do not need to spent much money because they include all major costs. It is recommended bringing with you all money in USD or EUR banknotes with different denominations.

Central Asia countries and Kyrgyzstan can be considered as a safe destination for travelers. Your biggest risk in Central Asia and Kyrgyzstan are car wrecks and accidents while crossing the street or falling into an unprotected draining hole in the sidewalk. You should also exercise caution around stray animals and avoid approaching dogs.


On places typically frequented by foreigners like bazaars pay special attention to pickpockets and trick thieves.


You should know that police in Kyrgyzstan is only allowed to stop foreigners in order to control their passport and visa. A foreigner without passport can be taken to the police office. To avoid any problem, make sure you carry your passport with you and have all contacts of your travel agency.


It is highly recommended to wear a money belt, watch your belongings, avoid dark streets at night and take only official taxis. Your safety is our first priority and we always try to take care our travelers.

There are a few international flights arrive in Bishkek, Kyrgyzstan. Within Kyrgyzstan local air companies fly to Jalalabat, Osh and Batken (Tajikistan) on a regular basis.

Local air companies: Kyrgyzstan Air, Bishkek Air, AviaTraffic (Moscow, Siberia, Istanbul, Dubai, Seoul, Tashkent, Dushanbe, Urumchi)

International air companies: Turkish Airlines (Istanbul and Ulan-Bator, Mongolia), Aeroflot Russian Airlines (Moscow), S7 (Novosibirsk), Fly Dubai (Dubai), Air Astana (Almaty), Southern China Airlines (Urumchi), Uzbekistan Airways (Tashkent), Tajik Air (Dushanbe), Ural Airlines (Ekaterinburg), Pegasus Airline (Dehli, Istanbul)

The best connections with Europe are:

1. Turkish Airlines via Istanbul - http://http://http://www.turkishairlines.com/
2. Pegasus Airlines via Istanbul and Delhi - http://www.flypgs.com/en/
3. Aeroflot Russian Airlines via Moscow - http://http://www.aeroflot.ru/cms/en
4. Air Astana Airline via Almaty - http://airastana.com/kaz/en-us/

The best connections with Asia:

1. Air Astana via Almatyhttp://airastana.com/kaz/en-us/
2. Fly Dubai via Dubai UAEwww.flydubai.com/‎
3. Uzbekistan Airways via Tashkenthttp://www.uzairways.com/en
4. Southern China Airlines via Urumchi and Beijin

Kyrgyzstan holds only one main railway line, which runs from Bishkek to Balykchy town at the western end of Lake Issyk-Kol Lake. Rail way of Kyrgyzstan is connected with CIS countries like Kazakhstan, Tashkent and Moscow.